Every company, including Nepal phone number list ecommerce. Also thanks to the constant increase in advertising costs and competition, reaches a point where one wonders if. In addition to the spasmodic search for new customers, there are more effective ways to increase turnover. Of course, the answer is there and it’s calle customer retention. Before continuing, however, let me reveal a bitter truth to you. If you have not yet dedicated yourself to customer retention. You will most likely find that around 60-80% of all your customers have made just one purchase. Usually this happens because most companies mistakenly believe that the first purchase is enough for the customer to become loyal. When in reality the trust and loyalty towards a Nepal phone number list brand.
Already From This Introduction
Customer retention consists of all the activities and strategies aimed at increasing customer loyalty, both in terms of loyalty. The Nepal Phone number goal is therefore to ensure that customers stay as long as possible within the company by making as many purchases as possible, in order to increase the economic value generated for the company. Summarized in one sentence, customer retention aims to increase the economic value of each customer, the so-called clv or customer lifetime value. Before continuing to read, I invite you to Nepal phone number list answer these questions: if you had to change your smartphone.
Through Repeate Interactions or Purchases
we can understand the potential of keeping a loyal customer. But to dispel any doubts let me show you some supporting statistics. A harvard business review study Nepal phone number list showed how a 5% increase in retention rate can lead to an increase in profits. Is there a clothing brand where you never miss at least one item from each new collection? Sometimes love is at first glance, but often a long period of courtship always follows before starting a lasting relationship. Here, you can see customer retention as the courtship that Nepal phone number list precedes engagement.